AVAYA DMCC Recording | |
Protocol Standard: | Avaya H.323 |
Operation Mode: | The recording system is connected to the AES/ Cmapi server. When an extension calls, a single step conference is established through AES/ Cmapi for recording |
Key Feature: | Regardless of terminal phone types, it is the best solution to achieve seamless upgrade from TDM to IP and distributed contact centre recording |
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