VoiceCyber Co., Ltd. (referred as VoiceCyber) participated the “2018 China Contact Center and Corporate Communications Conference” which was held by CTI Forum in Liaoning International Hotel, from 12-13/4/2018.
During the conference, VoiceCyber presented a series of workforce optimization solutions for contact centers including voice recording, video recording, screen recording, intelligent inspection, workforce management, etc.
Since its establishment in 2001, VoiceCyber Co., Ltd. has been dedicated to providing contact centers with the best workforce optimization (WFO) solutions. The company has established its branch offices in Beijing, Guangzhou, Shenzhen, Chengdu and Wuhan with its headquarter in Shanghai as the center, and has established sales networks all over the world including Hong Kong, Tokyo, and Kuala Lumpur (VoiceCyber SEA Sdn Bhd).
As a professional workforce optimization (WFO) solution provider for contact center, VoiceCyber has accumulated years of project experience, ample talent and technology reserves, and will constantly challenge itself, surpass itself to continue deliver more mature products practically from the perspective of users.